Contacts

How to Reach Us

You can contact the editorial team at [email protected]. This is the only contact method we use for messages about this website.

What You Can Write About

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Response Time

We usually reply within a few business days. During busy periods, responses may take a little longer, but we read every message sent to our inbox.

Questions About Your Casino Account

mnbfestival.com is an independent review and information website for readers in Canada. We are not a casino, sportsbook, or gambling operator, and we do not hold player accounts or process payments.

If you need help with deposits, withdrawals, bonuses, account verification, login issues, limits, or complaints about a specific brand, please contact that casino or betting site’s own customer support directly through the official website or app.

Need Help With Gambling?

If gambling is causing harm to you or someone you know in Canada, consider reaching out to GamTalk, a free and confidential Canadian online support service for people affected by gambling problems. You can also look for problem-gambling services offered in your province or territory for local support options.